Queue Monitoring & Crowd Control Systems
Efficient queue management and effective crowd control are essential for maintaining order, safety, and a positive customer experience—particularly in high-footfall environments such as retail centres, stadiums, transport hubs, healthcare facilities, and public events. At Amax Fire & Security, we design and implement intelligent queue monitoring and crowd control systems that allow businesses and public venues to respond dynamically to changing crowd patterns and manage queues in real time.
Our systems combine advanced surveillance, analytics, and physical control measures to ensure your premises remain safe, organised, and fully compliant with health and safety standards.
Real-Time Queue Monitoring Systems
In busy environments, long or unmanaged queues can quickly lead to frustration, lost revenue, and potential safety concerns. Amax offers advanced queue monitoring systems that help you keep track of queue lengths, waiting times, and crowd flow with precision.
Using strategically placed cameras and AI-driven video analytics, our queue monitors detect congestion, trigger alerts, and provide real-time insights to your on-site teams. This enables staff to take action before crowding becomes a risk and helps optimise service delivery at key locations such as entrances, tills, ticket counters, and check-in desks.
The result? A smoother, safer, and more efficient experience for your visitors or customers.
Intelligent Crowd Control Systems for Public Safety
Managing large groups of people safely and efficiently is a challenge across multiple industries. Our crowd control systems are designed to help organisations maintain safe occupancy levels, guide foot traffic, and enforce access restrictions where necessary.
Our crowd control security systems integrate multiple technologies to create a layered approach to safety, including:
- Automated people counting
- Heat mapping and flow direction tracking
- Digital signage and dynamic wayfinding
- Access control integration for restricted areas
- Real-time alerts for overcapacity or abnormal movement patterns
These systems are ideal for both temporary events and permanent installations, allowing security and operations teams to monitor crowd density and respond instantly to risks.
Speak to our Security System Specialists
Get in touch with us today to find out how we can help your business with our products & services.
Scalable Solutions for Every Setting
Whether you’re managing a single building or a network of locations, Amax provides scalable solutions that grow with your needs. Our queue and crowd control systems can be integrated with your existing security infrastructure, including CCTV, access control, and fire alarms, to provide a seamless management platform.
We work closely with facilities managers, event organisers, local authorities, and venue operators to design bespoke systems tailored to your space and operational goals. You’ll also receive full training and ongoing support from our expert engineers.
From improving safety and service efficiency to enhancing the customer journey, Amax helps you manage crowds with confidence.
Case Studies
Dominion Theatre
Future-proof security for iconic London theatre Since opening in 1928, London’s Dominion Theatre has hosted musicals, films and...
Ronnie Scott’s Jazz Club
The latest security for London’s oldest Jazz Club The legendary Ronnie Scott’s is one of the most famous...
Oaklands College
Monitoring & access control for a multi-campus site with nearly 10,000 students. The client: Oakland College – a...
